ISO 9001

Customer Satisfaction / Feedback

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Customer Satisfaction / Feedback Form

As part of our policy of continued improvement and to satisfy the requirements of our management system and accreditations, we are looking to obtain feedback from our Clients on completed projects. We would be grateful if you can take the time to answer the following questions in relation to the project noted below:

Overall performance:

Not satisfiedSlightly satisfiedSatisfiedVery SatisfiedExtremely satisfied

Delivery:

Failed to deliverDelivered in partDeliveredWell deliveredExceeded deliverables

Reporting:

Not wellModerately wellWellVery wellExtremely well

Stakeholders:

Not wellModerately wellWellVery wellExtremely well

Competiveness:

Very poor/expensiveModerately expensiveSomewhat competitiveCompetitiveHighly competitive

Recommendation:

Strongly disagreeDisagreeNeutralAgreeStrongly agree
Please confirm you are happy for the information you have provided to be used by us for marketing purposes?

For every completed form we receive back, we will make a £50.00 donation to Mountbatten, Hampshire, thank you!

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